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Set up Deckhand on your iPad



An iPad already signed in with your Apple ID. If you do not have an Apple ID, you can create a new Apple ID by following the steps here.

1. Download the Deckhand app

1.1 Tap App Store icon.
1.2 Tap Search at the bottom right of the screen.
1.3 Type “deckhand in the search field and tap Search. You will see Deckhand in the search result. Tap Get to start the download.
1.4 When prompted, follow the onscreen steps to enter your Apple ID password or use Touch/Face ID, depending on your iPad model.
1.5 Wait for the Deckhand app to download and install.
1.6 Once installed, tap Open to launch Deckhand.

2. Create a Deckhand account

2.1 A pop-up “Deckhand” would like to send you notifications. will appear, tap Allow, then tap Sign in.
2.2 Tap Create an account.
2.3 Enter your name, a valid email address and password. Tap Create an Account when done.
2.4 Check your email for a verification code from
2.5 Enter the verification code, then tap Verify Account. You can tap Resend Code if you have not received the verification code in your Inbox or Junk folder after 2 minutes.
2.6 Tap Allow While Using App when Deckhand asks to use your location. You will need to change this to Always later in Settings.
2.7 Enter a new pin (minimum 4 digits).
2.8 You will be greeted with the Welcome and Introduction screens. Please have a quick read if you are a new user. Tap Close at any time to exit and start using Deckhand.

3. Location Access

To ensure the accuracy of location tracking, change tracking to Always.

3.1 Tap Settings icon.
3.2 In the Settings menu, scroll down to the last section and tap Deckhand. In Deckhand settings > Location, tap While Using.
3.3 Tap Always. If you see the blue tick, your settings have been successfully changed.

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